1.Can I change or cancel my order?

Yes, you can if we don't ship your products.

2.How can I track my package?

You can login in the website and check your order information.

3.Is my order secure?

We are very serious about the security of your order and personal information, and have invested significant time and money to ensure it. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart and e-commerce store are secure.

4.Why is my tracking number not updating or in "pending" status?

There is a chance your order may not arrive on the originally estimated delivery date, and we appreciate your patience and understanding during these times. For the most accurate status updates on your delivery, please reference the shipping carrier’s website directly with your unique tracking number.