Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
It can take about 15 days for an item to reach us once you return it. Once the item is received, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
If you return a defective, damaged or incorrect item, you’ll be charged the full postage cost, as well as other Fees, once your return is processed.